1. Provider Categories
| Category | Provider | Purpose | Notes |
|---|---|---|---|
| WordPress/WooCommerce hosting | Provider to be confirmed before public checkout opens | Storefront, cart, checkout, account, uploads, logs | Prefer EU/EEA region where practical |
| Database and backups | Provider to be confirmed before public checkout opens | Orders, account, cart, support, settings, logs | Access controls and backup retention required |
| Witdrim Auth/API | Witdrim | Central account, identity, rewards, vouchers, webhooks | Shared ecosystem infrastructure |
| Payments | Payment provider to be confirmed before public checkout opens | Payment authorization, fraud checks, refunds, chargebacks | Provider terms and privacy notices apply |
| Shipping and fulfillment | Provider to be confirmed before public checkout opens | Parcel delivery, tracking, returns, customs data | Provider depends on destination and product |
| Email and notifications | Provider to be confirmed before public checkout opens | Order confirmations, shipping updates, support, security messages | DPA and transfer mechanism required |
| Analytics | Provider to be confirmed before public checkout opens | Performance and product analytics if enabled | Use only with required consent/choices |
| Support and helpdesk | Provider to be confirmed before public checkout opens | Support tickets, returns, product safety reports | Limit access to support staff |
| Security and anti-fraud | Provider to be confirmed before public checkout opens | Abuse prevention, bot checks, payment risk, audit logs | Document retention and access limits |
2. Changes
Homineed may update service providers as the store, markets, payment methods, fulfillment model, support tooling, or rewards integration changes.
Before public launch, production providers should be reviewed for DPAs, security posture, subprocessors, international transfer mechanisms, region settings, and retention controls.